Returns & Refunds

Easy returns and hassle-free refunds for your peace of mind

Returns Policy

We accept returns within 30 days of delivery for most items in original condition. Items must be unused, in original packaging, and include all accessories and documentation.

30-Day Window

Return items within 30 days of delivery

Original Condition

Items must be unused and in original packaging

Free Return Shipping

We provide prepaid return labels

Refund Policy

Refunds are processed within 5-7 business days after we receive your returned item. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

Refund Timeline

1

Return Received

We inspect your returned item

2

Refund Processed

Within 2-3 business days

3

Money Back

3-5 business days to your account

Exchange Policy

We offer exchanges for different sizes or colors when available. Exchanges are processed as returns and new orders to ensure fastest delivery of your preferred item.

Size Exchanges

  • Same product, different size
  • No additional shipping cost
  • Subject to availability

Color/Style Exchanges

  • Same product, different color
  • Price difference may apply
  • Fast processing

How to Return an Item

1

1. Contact our customer service to initiate a return

2

2. Print the prepaid return label we provide

3

3. Package the item securely in original packaging

4

4. Attach the return label and drop off at any authorized location

5

5. Track your return and refund status online

Non-Returnable Items

For health and safety reasons, some items cannot be returned:

Health & Safety Items

  • Personal care items
  • Intimate apparel
  • Perishable goods
  • Custom/personalized items

Digital & Final Sale

  • Digital downloads
  • Gift cards
  • Final sale items
  • Items damaged by misuse

Check Return Status

Track the status of your return using your order number or return tracking number.

Need Help with Returns?

Our customer service team is here to help with any questions about returns, refunds, or exchanges.